Ann Johnson, Corporate Vice President, Business Development, Security, Compliance, and Identity at Microsoft, and Jules Okafor, CEO/founder of RevolutionCyber and diversity and anti-racism influencer, discuss the attitudes that keep the cybersecurity industry from fully realizing its potential. Jules presents her cyber mindset perspective, urging security professionals to prioritize value and positive outcomes for customers, not just technology sales. Join their talk about how by truly listening?not scrambling for an easy button?the industry also can make meaningful progress in changing behaviors, sustaining difficult conversations, and becoming more inclusive.