It's one thing to get an "A" or a "B" in the different areas of the Federal IT Acquisition Reform Act (FITARA) scorecard. It's another to translate those grades into real IT reforms. While the results are far from final, the Department of Health and Human Services seems to be on a path to transform how it manages technology and delivers services. Amy Haseltine, the deputy chief information officer for enterprise services at HHS, said the agency's IT reform efforts are starting to pay off in measurable ways. Hear her conversation with Jason Miller on Ask the CIO.