Frank Sesno (@franksesno) is an award-winning journalist with more than 30 years of experience, and the author of Ask More: The Power of Questions to Open Doors, Uncover Solutions, and Spark Change. "If you want to confront a problem, you have to go looking for it -- and cannot avert your eyes when you find it." -Frank Sesno The Cheat Sheet: Knowing how to ask good questions is a springboard to understanding others and making better connections. Why we should think of our line of questioning as a diet -- and ensure that it's balanced. Which of eleven categories of questions we should ask (e.g. diagnostic, empathetic, strategic, creative, etc.) when we seek a certain outcome. How to get through to people who don't want to connect -- and build trust and rapport in the process. What it means to maintain intimate distance when questioning someone -- and how it allows us to really listen to what they're trying to tell us. And so much more... Full show notes at https://theartofcharm.com/651/ Find out more about the team who makes The Art of Charm podcast here! With pain-free invoicing, FreshBooks helps entrepreneurs and freelancers save time and avoid a lot of the stress that comes with running a small business. Try a month of unrestricted use for free here (no credit card required)! Enter ART OF CHARM in the How You Heard About Us section. Whether you're a lady or a gent, you don't need to know what MicroModal fabric is to enjoy the comfort of MeUndies; you just need to wear them -- support this show (and yourself) with MeUndies here for 20% off! SmartMouth is the only activated oral rinse clinically proven to eliminate existing bad breath and prevent it from returning for a full twelve hours per rinse. Visit SmartMouth.com to get an in-depth, scientific analysis of how SmartMouth is able to deliver such incredible results! With Business Platinum from American Express, it's not about where you are, it's about where you want to take your business next. Explore the Power of The Business Platinum Card here! Catch season two of Leah Remini: Scientology and the Aftermath on A&E! Does your business have an Internet presence? Now save a whopping 50% on new webhosting packages here with HostGator by using coupon code CHARM! Free yourself from typing notes, reports, and documents by going with the transcriptionists we trust here at AoC: TranscriptionOutsourcing.net -- 99% or higher accuracy guaranteed! HELP US SPREAD THE WORD! If you dig the show, please subscribe in iTunes and write us a review! This is what helps us stand out from the crowd and help people find the credible advice they need. Review the show in iTunes! We rely on it! http://www.theartofcharm.com/mobilereview Stay Charming!