If we can become more interested in one another's real intentions, we can become better colleagues, better partners, better parents, better bosses, and better friends. That's what this toolbox episode is about: How to figure out what people really want -- from you, from themselves, and from one another. [Photo by Parker Knight] "Words are deeds." -Ludwig Wittgenstein The Cheat Sheet: People may or may not say what they mean, but they always say something designed to get what they want. Beneath the surface is where true communication takes place. Learn how to analyze a conversation toward understanding what people really want -- even when they themselves don't always know. Remain open to different interpretations. As important as it is to identify other people's intentions, it's even more important to understand our own. And so much more... Full show notes at https://theartofcharm.com/638/ Find out more about the team who makes The Art of Charm podcast here! Learn over 500 subjects (no tests or homework!) at The Great Courses Plus -- The Art of Charm listeners get one month free here! SmartMouth is the only activated oral rinse clinically proven to eliminate existing bad breath and prevent it from returning for a full twelve hours per rinse. Visit SmartMouth.com to get an in-depth, scientific analysis of how SmartMouth is able to deliver such incredible results! With pain-free invoicing, FreshBooks helps entrepreneurs and freelancers save time and avoid a lot of the stress that comes with running a small business. Try a month of unrestricted use for free here (no credit card required)! Enter ART OF CHARM in the How You Heard About Us section. DesignCrowd helps startups and small businesses crowdsource custom graphics, logos, Web design -- even tattoo designs! Check out DesignCrowd.com/Charm for a special $100 VIP offer for our listeners or enter the discount code CHARM when posting a project. Does your business have an Internet presence? Now save a whopping 50% on new webhosting packages here with HostGator by using coupon code CHARM! Free yourself from typing notes, reports, and documents by going with the transcriptionists we trust here at AoC: TranscriptionOutsourcing.net -- 99% or higher accuracy guaranteed! HELP US SPREAD THE WORD! If you dig the show, please subscribe in iTunes and write us a review! This is what helps us stand out from the crowd and help people find the credible advice they need. Review the show in iTunes! We rely on it! http://www.theartofcharm.com/mobilereview Stay Charming!